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COVID-19: SolTrans Updates

Updated (May 29, 2020 2:00 PM)

As the state moves forward with the release of shelter in place restrictions, SolTrans is doing their part to keep their staff and riders safe and moving forward.

Effective Monday, June 15, 2020 

SolTrans will require all riders to wear a facial covers while boarding and riding the bus, this requirement does not apply to children under the age of 5 or to individuals who are unable to wear a face covering due to a medical condition, For riders who do not already have one, face masks will be distributed on-board buses for a limited time.
SolTrans will also resume fare collection on all Local, SolanoExpress and Paratransit services. Riders are asked to board the bus at the front doors and exit on the rear doors on the local buses. Front door boarding and departing will be available for those need ramp assistance. SolTrans strongly recommends using cash free fare options like Clipper and the Token Transit App, One-Ride and Day Passes can still be purchased on the bus or at the Vallejo Transit Center Ticket Office. Riders should continue to social distance while on the bus and capacity restrictions will continued to be enforced by operators.

SolTrans Continues to ask riders to:

  • Stay six feet apart from the bus operators and fellow riders while boarding and riding the bus.
  • Not ride if showing flu-like symptoms
    • Drivers may enforce reduced capacity on the buses or deny boarding, to safeguard the health of our operators and other riders.

Updated (April 28, 2020 10:00 PM)

Solano County Department of Health and Social Services extended Solano County’s Shelter at Home public health order and directive to May 17, 2020. SolTrans will continue operate vital service for essential workers, reduced service schedules are below:

For the safety of our passengers and staff we continue to ask our riders to:

  • Cover your mouth and nose with a cloth face cover when around others
  • Use the line guide on the ground at the transit center while waiting to board
  • Board at the rear doors on local buses. Those who need assistance from the ramp may board at the front doors, please signal the operator.
    • Drivers may enforce reduced capacity on the buses. Customers showing flu-like symptoms may be denied boarding, to safeguard the health of our operators and other riders.
  • Stay six feet apart from the bus operators and fellow riders while boarding and riding the bus.
  • Fare collection on Local, SolanoExpress and Paratransit services remains suspended, in order to maintain a safe distance from our operators.

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Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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+1 (707) 648-4666 | M–F, 8am–7pm PST