COVID-19: SolTrans Updates

Facial Covers

SolTrans under Federal Regulation requires all passengers to wear a facial covers while boarding and riding the bus, this requirement does not apply to children under the age of 2 or to individuals who are unable to wear a face covering due to a medical condition.

Unacceptable masks include scarves/ski masks, those that do not fit property.

For riders who do not already have one, face masks will be distributed on-board buses or at the Vallejo Transit Center for a limited time.

Maintain Social Distancing

Health officials recommend maintaining a safe distance from others to slow the spread of COVID-19. Please maintain distance while waiting for, boarding and riding the buses, except when with people from your own household. Riders are asked to board the bus at the front doors and exit on the rear doors on the local buses. Front door boarding and departing will be available for those need ramp assistance.

More on Social Distancing and Capacity Reductions

Drivers may enforce reduced capacity on the buses or deny boarding, to safeguard the health of our operators and other passengers.

Please do not ride if you are experiencing flu-like symptoms.

Protecting Operators and Passengers

To safeguard our operators and passengers, operators are provided with protective equipment, including face masks, face shields and hand sanitizer.

We are installing operator partitions to limit contact.

Contactless Fare Payment

To reduce surface touch points on buses SolTrans strongly recommends using cash free fare options like Clipper and the Token Transit App.

Service Restoration

We are operating at a reduced “COVID-19 Service” and will continue to provide the reduced service schedules through 2020 and into 2021. We will seek public input as we develop a plan for transit service in 2021.