Slide 1 of 2

December Service Change- New Schedules

Read More

We Are Here To Help

bus icon

Getting Started

First time riding with SolTrans? Learn how to ride with us.

Learn More

alert icon

Alerts

View route disruptions and service alerts.

See Alerts

map directions icon

Planning a Trip

Get information about routes and bus schedules.

Learn More

credit card icon

How to Pay

Learn how to pay for your trip.

Learn More

Third-Party Apps

Transit Apps and tools from independent developers.

Below are some unique free and commercial applications created by third-party developers. If you try these resources or have other apps to suggest for inclusion, please let us know your thoughts.

Frequently Asked Questions

Trip Planning

How do I plan my trip?
-Visit SolTrans.org and click “Plan My Trip” put in your beginning location and destination and let our trip planning do the rest of the work.

How do I get travel training? How can I learn how to ride the bus?
-Solano Mobility has a Travel Training Program that helps you plan your trip within and outside Solano County.


Subsidized Lyft Programs

What if I do not have a smartphone?
-If you do not have a smartphone, you can request a Lyft ride by contacting Solano Mobility. They will assist you with applying promo codes and scheduling a ride.

What if I do not have a debit or credit card?
-If you do not have a debit or credit card, you will need to purchase a prepaid debit card available at many retail stores.

Can a family member request a ride for me?
-A family member can request a ride for you, however it will need to be under the account associated with your name and phone number.

Didn’t find the answer to your question?

call icon

Chat with us

SolTrans Customer Service
+1 (707) 648-4666 | M–F, 8am–6pm PST

Call
message icon

Send us a message

Fill out the form and our customer support team will help you.

Send Message

Leave a Comment

We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 6:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Need Assistance?

Before you call, Click the button to see All Transit Alerts.

Help CenterSee All Alerts

SolTrans Customer Service
+1 (707) 648-4666 | M–F, 8am–6pm PST

© 2022 SolTrans
close icon