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Third-Party Apps
Transit Apps and tools from independent developers.
Below are some unique free and commercial applications created by third-party developers. If you try these resources or have other apps to suggest for inclusion, please let us know your thoughts.
Partner Apps
Real-time arrivals, trip planning, service information and mobile fare payment are available directly from the partner apps below. Everything you need for your trip in the palm of your hand.
Additional Transit Apps
Frequently Asked Questions
Trip Planning
How do I plan my trip?
Visit SolTrans.org and click “Plan My Trip” put in your beginning location and destination and let our trip planning do the rest of the work.
How do I get travel training? How can I learn how to ride the bus?
Solano Mobility has a Travel Training Program that helps you plan your trip within and outside Solano County.
Subsidized Lyft Programs
What if I need a wheelchair-accessible vehicle?
Wheelchair accessible vehicles are available for individuals that are non-ambulatory. Contact Solano Mobility or call 800-535-6883 to schedule rides at least 24 hours in advance.
What if I do not have a smartphone?
If you do not have a smartphone, you can request a Lyft ride by contacting Solano Mobility. They will assist you with applying promo codes and scheduling a ride.
What if I do not have a debit or credit card?
If you do not have a debit or credit card, you will need to purchase a prepaid debit card available at many retail stores.
Can a family member request a ride for me?
A family member can request a ride for you, however it will need to be under the account associated with your name and phone number.
Fares
Does the driver carry change?
– No, SolTrans operators do not carry change. You much have exact change available when boarding the bus.
Clipper
Token Transit
Does the driver carry change?
Token Transit is a mobile ticketing app that lets you pay for and ride public transit with your phone. We partner with transit agencies across the country to offer fare payment for your public transit agency in our app. With the Token Transit app, you purchase, activate and board using just your phone. All of your passes are stored in the cloud, and retrievable on any mobile device.
How do I know if my pass is active?
Active passes will be displayed under “passes in use,” which immediately appears when the Token Transit app is opened. They display a “time left” section with time remaining until the pass expires. Passes that have not been activated yet will be displayed under “stored passes,” and can be stored as long as you like.
Your account is tied to the phone number that you first used to log into the Token Transit app. You will receive an SMS message to verify your phone number when you log in.If you lost access to your phone number and would like to access previously purchased passes, contact us.
Parking
Can I purchase daily permits in advance?
No, daily permits should be purchased after you park your car to ensure a space is available.
Do I have to pay for parking on the weekend?
Yes, parking is enforced seven days a week.
When can I purchase a Monthly Permit?
Monthly Permits can be purchased on the 1st of each month. Any purchases made after the 1st will be prorated.
Do I have to display a tag or receipt?
No. Passes and permits are associated with a license plate number of the vehicle parking in the lot.
I don’t have a license plate, what do I do?
If you do not have a license plate, you must enter the last seven digits of your VIN.
I’ve registered multiple cars for my Monthly Pass, how does that work?
If you do not have a license plate, you must enter A maximum of three vehicles can be registered under your account. Only one vehicle at a time may be parked using a monthly permit. If more than one vehicle with the same Monthly Permit is parked, one or both of the vehicles may get ticketed.the last seven digits of your VIN.
I received a parking ticket today even though I have a valid permit. How do I get the ticket removed?
Permit holders that believe they have mistakenly received a ticket should call SP+ Municipal Services at (844) 487-2476 or email soltrans@spplus.com. The request for an initial review must be made within 10 days of when the citation was created.
How do I manage my Monthly Permit Account?
Please review the information in the Passport Parking FAQs. This includes how to login, updating payment information, changing valid license plates, and signing up for automatic payments.
Do I have to pay additional fees to use the Electric Vehicle charging Stations? Are there time limits?
Yes, in addition to parking fees it is a $1.25 per hour until charge is complete.
Will there be security on-site?
Yes, security will be on-site from 7am – 7pm, Monday through Friday. There is 24/7 security camera surveillance on site. Also, SP+ will have staff managing the site from 4am – 8pm M-F.
Who is SP+?
SP+ is a diverse provider of professional parking, facility maintenance and event logistics services. They will be providing management services for the site and providing parking and maintenance ambassadors.
I want to purchase a monthly pass, but I do not have internet access or a debit/credit card. What can I do?
At this time, we are only accepting debit and credit card payments.
Didn’t find the answer to your question?
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+1 (707) 648-4666 | M–F, 8am–6pm PST
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Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 6:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.