How to Ride

SolTrans Riders Guide

SolTrans Riders Guide, Spanish

To better enable us to serve you in arriving to your destination on time, please have the proper fare and valid identification ready upon boarding. Complete description of SolTrans’ fare structure and ticket outlet locations are available on the brochure titled SolTrans Fares.

Transferring within SolTrans’ Service Area

If you are transferring to another  SolTrans route, you will need to pay an additional fare or utilize a Day, 10-Ride or 31-Day Pass for travel. SolTrans’ provides opportunities to transfer with other agencies at Westfield Solano Mall in Fairfield, Sereno Transit Center and Vallejo Transit Center, El Cerrito Del Norte and Walnut Creek BART stations and Benicia City Park.

Holiday Schedule

No service on Easter, Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day.

SolTrans operates Saturday service on the following Holidays: Day after Thanksgiving, Martin Luther King Day, Veterans Day and Presidents Day.

How to Read the Bus Schedule

Each schedule lists time points for several stops along the route and these are shown on the accompanying route map. Read the schedule from left to right. To know when you should arrive at a stop that is between the listed time points, use the time point before your stop.

Looking for a Bus Schedule?  Ask your driver, or visit our Ticket Offices at 311 Sacramento Street or 1850 Broadway Street, Vallejo.  Schedules are also available on our website: www.soltrans.org/getting-around/routes-schedules

Fares

Children

Up to two children age 5 and under ride free per fare paying passenger. Additional children pay youth fare.

Discount Fare Eligibility
Senior 65+ / Disabled / Medicare Recipients

To qualify for the Senior/Disabled/Medicare fare, you must present one of the following:

  • Photo ID with birthdate indicating 65+
  • Valid Medicare Card with photo ID
  • Regional Transit Connection (RTC) Discount Card
  • DMV Disabled License Plate Registration
  • DMV Disabled Parking Placard printout

Regional Transit Connection (RTC) Discount Card

The RTC Discount Card is available to qualified persons with disabilities and senior citizens 65 years of age or older. The card makes it easier for you to demonstrate your eligibility for reduced fares on fixed route bus, rail and ferry systems throughout the San Francisco Bay Area.

To see if you are eligible for the Regional Transit Connection (RTC) Discount Card and to apply, visit transit.511.org/RTC/RTDC.aspx or call Customer Service at (707) 648-4666.

Leave a Comment

We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, email us at info@soltransride.com, or submit your request using the feedback form at the bottom of any page at soltransride.com.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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SolTrans Customer Service
+1 (707) 648-4666 | M–F, 9am–5pm PST