ADA Paratransit Bus Service
In accordance with the Americans with Disabilities Act (ADA) of 1990, SolTrans Paratransit is an adaptive bus service for people who have disabilities that prevent them from using fixed-route bus service for some or all their trips. SolTrans Paratransit:
- is SolTrans’ complementary ADA Paratransit service
- is prescheduled (one to seven days in advance)
- is an origin-to-destination service
- is a shared-ride bus service
- uses a variety of wheelchair-accessible vehicles
- operates the same hours and days as the local, fixed-route bus service
- provides transportation in Benicia and Vallejo
SolTrans Paratransit provides a shared ride, origin to destination bus service by advance appointment. Service operates parallel to the fixed route system, during the same hours and days. SolTrans ADA Paratransit fares are listed on the Fare Structure tab of our website.
Reserve an eligibility appointment: (707) 541-7184
SolTrans ADA Paratransit Services Riders Guide
In order to ensure the best experience when using our ADA Paratransit bus, as well as for information on other services for accessibility needs, please carefully read the SolTrans ADA Paratransit Services Rider's Guide.
2019 SolTrans ADA Paratransit Services Riders Guide
2019 SolTrans ADA Paratransit Services Guide (Map-Only)
2019 SolTrans ADA Paratransit Services Riders Guide (Esp)
2019 SolTrans ADA Paratransit Services Guide (Map-Only) (Esp)
2019 SolTrans ADA Paratransit Services Riders Guide (Tag)
2019 SolTrans ADA Paratransit Services Guide (Map-Only) (Tag)
For information about how to file an ADA Reasonable Modification or ADA Complaint visit our Civil Rights/Title VI/ ADA page.
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Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 6:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.