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December Service Change- New Schedules

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Enterprise System Catalog

Vendor

Product

System Purpose

Categories/
Types

Department Custodian

Data Collection
Frequency

Data Update
Frequency

Asana

Business Project Management Platform

Project, task and workflow management

Project Management

Planning & Operations

As needed

As needed

Chargepoint

Charging Stations

Electric car charging system

Business Solutions

General Services

Daily

Daily

Clover

POS system

Point of Sale/fare media inventory system

Fare Payment System

Finance

Daily

Daily

Connexionz Limited, Inc

CNX TransitManager

Enterprise transit management

Enterprise Management

Planning & Operations

Daily

Daily

Connexionz Limited, Inc

CNX Dispatch

Computer-aided dispatch

Operations Management

Planning & Operations

Daily

Daily

CSched

Hastus

Schedule development and reporting

Schedule Management

Planning & Operations

Monthly

Quarterly

Cubic Transportation Systems

Clipper

Clipper ridership; clipper fare revenue for the Napa Solano Group

Fare Payment System

Finance

Daily

Daily

Genfare

GFI

Ridership, cash fares collected, fare media usage

Fare Payment System

Finance

Daily

Daily

Google Inc.

Google Domain/Google Analytics

Web traffic analytics tracking and reporting

Customer Service Management

Planning & Operations

Daily

Daily

Hippo CMMS

Facility Management Software

Facilities maintenance database

Maintenance Management

General Services

Daily

Daily

MailChimp

Mass Mailing Distribution Technology

Email list(s) of subscribers to communications and notices

Communications Management

Planning & Operations

Weekly

Weekly

Microsoft Corporation

Office 365 Business Premium

Outlook Email

Communications Management

Adminstrative

Daily

Daily

Page Design Group

WordPress

Public website

Communications Management

Planning & Operations

Daily

Daily

Passport Labs, Inc.

Passport Mobile App

Mobile Payment for Parking

Business Solutions

General Services

Daily

Daily

Remix Software, Inc.

Remix

Schedule development and reporting

Schedule Management

Planning & Operations

Monthly

Quarterly

Ring Central

Ring Central VOIP Phone System

Phone calls and voicemail

Communications Management

Adminstrative

Daily

Daily

RTA

Saas

Vehicle Maintenance database

Reporting

Planning & Operations

Daily

Monthly

Solutions for Transit

Napa Solano Clipper Reporting

Clipper ridership; clipper fare revenue broken down by agency within the group

Reporting

Planning & Operations

Daily

Monthly

Token Transit

Token Transit Mobile App

Mobile payment for fare media; digital bus passes

Fare Payment System

Finance

Daily

Monthly

TransTrack

Manager

Database warehouse for operations, fares, customer service, ridership and other NTD reporting

Reporting

Planning & Operations

Daily

Daily

TripSpark

Trapeze Demand Response Reporting

Ridership reports

Reporting

Planning & Operations

Daily

Monthly

TripSpark

TripSpark – PASS

Passenger trip planning and scheduling

Schedule Management

Planning & Operations

Daily

Daily

TripSpark

TripSpark – Ripple Notifications

Notifications for passenger trips

Communications Management

Planning & Operations

Daily

Daily

TypeForm

Public Survey Management

Collect and summarize public feedback

Customer Service Management

Planning & Operations

as needed

As needed

Urban Transportation Authority (UTA)

UTA Automatic Passenger Counting solution

Automatic passenger counter and reporting

Reporting

Planning & Operations

Daily

Monthly


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