Service Alerts

Service Alert: Paper Pass Elimination

Effective Monday, July 1, 2024

SolTrans is going paperless and eliminating all paper fare passes effective Monday, July 1, 2024. SolTrans already has several digital fare payment options; like Token Transit, Clipper Card (cash value and passes), and Clipper START. Exact cash and coins will continue to be accepted to purchase one-way fares and day passes on all local and express routes.

Note: Paper passes will still be available for purchase and accepted on SolTrans Paratransit service.

Leave a Comment

We welcome feedback and questions from SolTrans passengers.
Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 6:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.