Reasonable Modification of Policies and Procedures

SolTrans is committed to providing safe, reliable, and accessible transportation servicess. To ensure equity and fairness, and to comply with Federal law, SolTrans has a process for requesting Reasonable Modifications to existing Policies and Procedures to avoid discrimination on the basis of disability. SolTrans grants such modifications on an individual basis provided that do so:

1. is within the authority of SolTrans;
2. does not fundamentally alter the nature of its services;
3. does not constitute a direct threat to the health and safety of others;
4. will not impose an unreasonable financial or administrative burden; and
5. will not require the commission of an illegal act on the part of SolTrans or its contractors.

SolTrans Policy on Reasonable Modification

SolTrans Reasonable Modification Request Form