DAY PASS
$4.50
Local
$5.50
Solano County Express
$10.00
Out of County Express
Effective March 21, 2019
Any person who feels that he or she has been excluded from participation in, been denied the benefits of, or otherwise subjected to discrimination under any SolTrans service, program or activity, and believes the discrimination is based upon race, color or national origin, may file a formal complaint with the SolTrans Civil Rights Officer. Please download a printable complaint form below or follow the instructions that are available in the links below.
Complaints must be filed within 180 calendar days after the date the person believes the discrimination occurred.
Information about the Title VI of the Civil Rights Act of 1964 from the Federal Transit Administration (FTA).
SolTrans Title VI Civil Rights Program
How to file a civil rights complaint:
SolTrans Title VI Complaint Procedure
SolTrans Title VI Complaint Form
Cómo presentar una queja de derechos civiles:
Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.
To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, or submit your request using the feedback form at the bottom of any page at soltrans.org.
Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.
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+1 (707) 648-4666 | M–F, 8am–6pm PST
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