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April 15, 2021
Service Alerts

Service Alert: Request For Feedback

Mandi Renshaw

SolTrans staff and Board of Directors request your feedback on the proposed Phase I of the Service Restoration Plan.

In the spring of 2020, SolTrans reduced service nearly 50% in response to the extreme decline in ridership due to the COVID-19 global pandemic. As restrictions ease and more of the general population receives vaccinations, staff hope to see ridership increase and have developed Phase I of the Service Restoration Plan to accommodate the increased ridership and improve access.

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We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, or submit your request using the feedback form at the bottom of any page at soltrans.org.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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