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December 11, 2020
Service Alerts

Message to SolTrans Riders

Mandi Renshaw

Dear SolTrans Riders and Community Members,

Due to the current Coronavirus case surge, SolTrans is experiencing a temporary staffing shortage. We are doing our best to balance adequate staff levels while doing our part to keep our communities safe and getting you where you need to go. In the meantime, some SolTrans service may be missed and we apologize for any inconvenience.

We do our best to communicate any services delays or issues prior to the trip departure. Please check our homepage (SolTrans.org), Twitter (@SolTransRide), signup to receive text or emails alerts through the MyStop App, or call our customer service center for updated alerts at (707) 648-4666 prior to your departure.

Thank you for your patience with us as we navigate through this difficult time. Our mission remains the same to, “provide safe, reliable, courteous, efficient, and accessible transportation services that effectively link people, jobs, and communities.” Now more than ever we must work to meet those goals while keeping our passengers and staff healthy.

Sending you health and safety,

~Solano County Transit Family
(SolTrans)

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Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, or submit your request using the feedback form at the bottom of any page at soltrans.org.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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+1 (707) 648-4666 | M–F, 8am–6pm PST