Slide 1 of 3

Service Alert: Route 1 Stops Closed

Read More
December 10, 2021
News

Press Release: SolTrans partners with Transit to provide riders with a seamless app to plan, track and pay

Mandi Renshaw

NEWS RELEASE
December 09, 2021
FOR IMMEDIATE RELEASE

Vallejo, CA – Solano County Transit (SolTrans) announces its partnership with Transit as its official mobility app, joining Alameda-Contra Costa Transit (AC Transit), Santa Clara Valley Transportation Authority (VTA), Golden Gate Transit, Tri Delta Transit, and Livermore Amador Valley Transit Authority (LAVTA) to provide a seamless, all-in-one app experience for users across the Bay Area.

“We want to make riding public transit as simple and stress-free as possible,” said David Block-Schachter, Chief Business Officer at Transit. “SolTrans passengers already rely on Transit to plan their next trip and track their ride in real-time. Adding the ability to buy transit fares gives riders everything they need in one official app.”

Upon launching the app, SolTrans riders see nearby options and departure times in big text and bright colors. Users can easily navigate the region, aided by accurate real-time ETAs, trip planning, step-by-step navigation, and crowdsourced real-time information with Transit’s GO feature.

Transit also supports mobile fare payment, in partnership with Token Transit (mobile fare app). This marks an important milestone: SolTrans customers have access to one, easy-to-use app for trip planning, real-time tracking, multimodal connections, and fare payment. Riders can purchase tickets in the Transit app by using the “Buy Ticket” button at the bottom of the home screen. Users can create a Transit Account and enter their credit card information to purchase a ticket. When boarding, riders display the activated pass to their driver for visual validation.

“Mobility services need to become universally accessible and useful to all,” said Pomi Tefera, Director of Operations at Token Transit. “Token Transit powers transit payments for over 100 cities across North America. In Transit, we’ve found a partner to help us make mobility services better through payments. We’re excited to grow a partnership that will let riders seamlessly purchase and use transit passes where they already plan their trips.”

By supporting riders to plan, track, and pay for their trips in one app, SolTrans is providing customers with reliable and intuitive service at every step of the journey, not just in our community, but across the Bay Area, as well.

Transit is available to download for iPhone and Android at www.transitapp.com.

TRANSIT MEDIA CONTACTS
Stephen Miller
Communications
617-440-4690 (voice or text)
media@transitapp.com

Solano County Transit (SolTrans) has been the public transportation provider for south Solano County since July 2011. SolTrans provides local and SolanoExpress fixed routes, complementary paratransit, and subsidized Lyft programs. The agency is a Joint Powers Authority (JPA) that is governed by a six-member Board of Directors, composed of two representatives from the cities of Benicia and Vallejo, Solano County’s representative on the Metropolitan Transportation Commission (MTC), and a representative from the Solano Transportation Authority.

###

Leave a Comment

We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 6:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Need Assistance?

Before you call, Click the button to see All Transit Alerts.

Help CenterSee All Alerts

SolTrans Customer Service
+1 (707) 648-4666 | M–F, 8am–6pm PST

© 2024 SolTrans
close icon