Civil Rights/Title VI

Effective March 21, 2019

Title VI Civil Rights Policy Statement

Any person who feels that he or she has been excluded from participation in, been denied the benefits of, or otherwise subjected to discrimination under any SolTrans service, program or activity, and believes the discrimination is based upon race, color or national origin, may file a formal complaint with the SolTrans Civil Rights Officer. Please download a printable complaint form below and mail it to:

Dennis Ybarra
SolTrans Civil Rights Officer
311 Sacramento Street
Vallejo, CA 94590

Complaints must be filed within 180 calendar days after the date the person believes the discrimination occurred.

Information about the Title VI of the Civil Rights Act of 1964  from the Federal Transit Administration (FTA).

Title VI Civil Rights Complaint Procedure

SolTrans Title VI Civil Rights Program

How to file a civil rights complaint:

SolTrans Title VI Complaint Procedure

SolTrans Title VI Complaint Form

Cómo presentar una queja de derechos civiles:

SolTrans Título VI Procedimiento De Quejas

Formulario de Quejas del Título VI de SolTrans

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To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, email us at info@soltransride.com, or submit your request using the feedback form at the bottom of any page at soltransride.com.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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