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Trip Planning

How do I plan my trip?
-Visit SolTrans.org and click “Plan My Trip” put in your beginning location and destination and let our trip planning do the rest of the work. 

How do I get travel training? How can I learn how to ride the bus?
-Solano Mobility has a Travel Training Program that helps you plan your trip within and outside Solano County.


Subsidized Lyft Programs

What if I do not have a smartphone?
-If you do not have a smartphone, you can request a Lyft ride by contacting Solano Mobility. They will assist you with applying promo codes and scheduling a ride.
What if I do not have a debit or credit card?
-If you do not have a debit or credit card, you will need to purchase a prepaid debit card available at many retail stores.
Can a family member request a ride for me?
-A family member can request a ride for you, however it will need to be under the account associated with your name and phone number.

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We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, or submit your request using the feedback form at the bottom of any page at soltrans.org.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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SolTrans Customer Service
+1 (707) 648-4666 | M–F, 8am–7pm PST