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Technology Updates

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Clipper Card

Clipper is an all-in-one transit card that keeps track of any passes and cash value that you load onto it, while applying all applicable fares, discounts and transfer rules.  This lets you customize your card for your own transit needs.  A Clipper card makes boarding faster, eliminates the need to carry exact change, and can be registered for added protection in case it’s lost.

You may use Clipper on many public transit services all over the San Francisco Bay Area, including BART.  

Clipper START Pilot Program

The Clipper START Program allows lower-income adults age 19-64 to receive a 20 present fare discount on SolTrans with a valid Clipper START Card. For more information about the programs and the application process visit, Clipper START.

Please visit the Clipper on SolTrans site for instructions on how to use your Clipper Card.

Get Your Clipper Card

To get your Clipper Card:

  1. Call (877) 878-8883 or go to the Clipper website
  2. Visit the following retail locations:

Vallejo Transit Center
311 Sacramento St.
Vallejo, CA 94590

Walgreens
2647 Springs Rd
Vallejo, CA 94591

Vallejo Ferry Ticket Office
289 Mare Island Way
Vallejo, CA 94590

Walgreens
1050 Redwood St
Vallejo, CA 94590

Please visit our Frequently Asked Questions for information on discounted prices for Clipper Cards.

Fares Not Available on Clipper

If you plan on traveling on both SolTrans and FAST systems, or locally on SolanoExpress Lines, please purchase a paper pass from either SolTrans or FAST ticket offices. New interagency passes, and local fares on SolanoExpress Lines, are not available on Clipper.

Transfers When Using Clipper

Transfers to/from other Transit Agencies

Currently, Clipper supports transfers to/from SolTrans and connecting transit agencies including:

Transfers to and from other bus agencies are good for 60 minutes. Full fares are charged for transfers to/from all other transit agencies that use Clipper.

*Transfers to/from Vallejo SF Bay Ferry

Transfers between SolTrans and the Vallejo SF Bay Ferry receive a local fare credit of $1.75 for adults, $1.50 for youth and $0.85 for Seniors/Persons with Disabilities/Medicare card holders.

This means SolTrans riders transferring from a local bus route can pay a reduced Clipper e-cash fare on the Vallejo-SF Ferry.

For Ferry riders transferring to the SolTrans system, transfers are free on local bus routes. Clipper will only detect e-cash transfers as the Ferry Monthly Pass is not currently available on Clipper.

Note: There are no transfers within the SolTrans system, (i.e. from one SolTrans route to another). For same-day, multi-route trips, passengers should purchase day passes.

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Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, or submit your request using the feedback form at the bottom of any page at soltrans.org.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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