myRide for Paratransit

myRide for Paratransit is an interactive trip notification system for certified, ADA paratransit customers. It provides automated alerts about scheduled trips by phone and/or text message and you can choose which alerts you’d like to receive and how you want to receive them.

Choose How to Enroll:

  • Fill out the paper Registration Form in the Resources section and mail it to:
    SolTrans
    1850 Broadway Street
    Vallejo, CA 94589
  • Click “Register Now” in the online Registration Form in the Resources section below
  • Call Customer Service at (707) 648-4666

Resources:

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We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, email us at info@soltransride.com, or submit your request using the feedback form at the bottom of any page at soltransride.com.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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SolTrans Customer Service
+1 (707) 648-4666 | M–F, 9am–5pm PST