SolTrans Connect Rider’s Guide

Effective July 1, 2013 
 

A copy of the ADA Paratransit Rider’s Guide has been mailed to all certified SolTrans ADA Paratransit passengers. Newly certified passengers will receive a copy from CARE Evaluators.

 ADA Paratransit Rider’s Guide:

  1. Webpage view as a full color booklet:  SolTrans ADA Paratransit Rider’s Guide
  2. Printable as a full color booklet: SolTrans ADA Paratransit Riders’s Guide

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We welcome feedback and questions from SolTrans passengers

Please fill out the form to send us a message. Customer service hours of operation are 8:00 am to 7:00 pm, Monday through Friday. Customer service can be reached at (707) 648-4666 during regular office hours.

Information in Accessible Formats

To obtain a copy of any SolTrans policy, marketing materials, public records, or other information in an accessible format, please call (707) 648-4666, email us at info@soltransride.com, or submit your request using the feedback form at the bottom of any page at soltransride.com.

Materials will be provided in the requested accessible format as soon as possible. Requests for documents in screen reader-compatible or large print formats can generally be fulfilled within five business days. Braille or audio formats may take up to several weeks to produce, depending on the availability of braille translation or compliant audio recording services.

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SolTrans Customer Service
+1 (707) 648-4666 | M–F, 9am–5pm PST